I start with the positive, the girl I was dealing with was nice. But that’s about it. She or her coworkers or the callCenter. No one was helpful. I had an average of 10 K in my Bank Account. My Debit card keeps getting declined, Credit card never worked, not once. Transfer does t work. And They transferred 2000 to a blocked account without my consent. I agreed to get some paperwork send to me to review it. I answered back that I am not interested, but the money was already moved. I am getting treated like I have file for bankruptcy several times or something like that, for no reason at all. Worst bank ever! Online banking is sh…., too. And then on top of that you have to listen to all the commercials telling you how fantastic they are. I I tried to invest my money, too. Asking or some specific funds and what kind of security Account they offer. No luck for 4 month now. I’ll close my Account ASAP. Don’t fall for the commercials. They couldn’t care less if you going to be a future customer or not. I felt unwelcome and like the most unimportant person on this planet. And the support you get on the phone, I don’t even wanna start with it. It’s was an experience that left me absolutely furious. I didn’t know that I am Able to be that upset. I don’t even wanna know how they treat people that are for whatever reason on a tight budget. Don’t deal with Servus!
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Servus Credit Union is a member-owned, community-based financial institution based in Edmonton, Alberta, and in 2015 became the second largest credit union in Canada and the largest credit union in Alberta.
