As a long-time customer, I'm truly shocked at the decline in customer support quality. The service, offered by the company, includes many of its own products, which would be fine if they actually worked. Reaching out to customer service for help is often futile. Additionally, the service is losing valuable apps that made the subscription worth it. Conversations with developers indicate that they also face poor treatment. It's incredibly frustrating to pay monthly for a subscription filled with broken apps or ones that vanish, and then to have to struggle with support for assistance. If you leave feedback on apps, particularly if it's critical of the company's offerings, your reviews will likely be censored. Overall, it's a very unprofessional situation. I advise avoiding this service until improvements are made.
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Setapp is a large collection of powerful Mac apps available by subscription. It provides access to a growing range of curated, premium Mac software from different developers for a fixed monthly fee. Explore, discover, enjoy.
