Review Time
I was very disappointed when received my order of 300 invitations. Every single insert, wallet and envelope had a mark on it. There were ink blotches, smudge marks and in some cases the copy was so faint that it could not be read. The envelopes were even worse, instead of being ivory as per the website description, they were a dirty beige in colour with a recycled feel to them. The front and backs were covered in ink marks, dirt / handling marks and bend marks. The sides of the envelope had not been stuck down properly and had come apart and in most cases the inside of the flap was stuck to the main part of the envelope, when I tried to unstick this the envelopes ripped.The cards were totally unusable and had to be all thrown away, I have now had some more cards printed in the UK at an additional cost which had left me severely out of pocket. The company are being difficult and are refusing to take any liability even when photographic evidence was supplied. They stated they could not trust the photographs supplied and needed me to return the whole bulk ( 2 big boxes) to be shipped back. Very ironic as we are supposed to trust the images they upload onto their website!!This is a genuine post, please avoid purchasing from this site as you will probably find that they will over-charge you without knowing, should you order any extra inserts, envelopes and covers. If you challenge them on the price after paying they will state that you agreed to the quote price. Please avoid paying through the payment link they send you by email, as it will not note any detail on what you have ordered and its quantities. Also, customer service is non-existent with this company, I had to constantly keep calling India in order for the company to reply and address my emails. I would not wish this upon anyone else, weddings are supposed to be a happy time and this kind of stress is just not needed. I am still in the process of trying to recover my money from this company, whilst they are trying to be difficult and avoiding liability.
I was very disappointed when received my order of 300 invitations. Every single insert, wallet and envelope had a mark on it. There were ink blotches, smudge marks and in some cases the copy was so faint that it could not be read. The envelopes were even worse, instead of being ivory as per the website description, they were a dirty beige in colour with a recycled feel to them. The front and backs were covered in ink marks, dirt / handling marks and bend marks. The sides of the envelope had not been stuck down properly and had come apart and in most cases the inside of the flap was stuck to the main part of the envelope, when I tried to unstick this the envelopes ripped.The cards were totally unusable and had to be all thrown away, I have now had some more cards printed in the UK at an additional cost which had left me severely out of pocket. The company are being difficult and are refusing to take any liability even when photographic evidence was supplied. They stated they could not trust the photographs supplied and needed me to return the whole bulk ( 2 big boxes) to be shipped back. Very ironic as we are supposed to trust the images they upload onto their website!!This is a genuine post, please avoid purchasing from this site as you will probably find that they will over-charge you without knowing, should you order any extra inserts, envelopes and covers. If you challenge them on the price after paying they will state that you agreed to the quote price. Please avoid paying through the payment link they send you by email, as it will not note any detail on what you have ordered and its quantities. Also, customer service is non-existent with this company, I had to constantly keep calling India in order for the company to reply and address my emails. I would not wish this upon anyone else, weddings are supposed to be a happy time and this kind of stress is just not needed. I am still in the process of trying to recover my money from this company, whilst they are trying to be difficult and avoiding liability.
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