The prices are excessively high for low-quality items. When you factor in the shipping costs, it becomes outrageous. I signed up for a membership to reduce shipping fees, which was supposed to be free for the first 30 days. I canceled before the trial ended, yet they still charged me and refused to issue a refund. They've lost a loyal customer over just $18. I hope they find satisfaction in this, and I wish they would stop sending me so many catalogs each month.
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