Review Time
The prices are excessively high for low-quality items. When you factor in the shipping costs, it becomes outrageous. I signed up for a membership to reduce shipping fees, which was supposed to be free for the first 30 days. I canceled before the trial ended, yet they still charged me and refused to issue a refund. They've lost a loyal customer over just $18. I hope they find satisfaction in this, and I wish they would stop sending me so many catalogs each month.
This service is incredibly frustrating. They keep sending catalogs not only from this company but also from their affiliated brands. I decided to order some holiday gifts from them, and everything seemed fine at first. I even called and was assured by one of the representatives that my order was confirmed and would ship the following week. However, when I followed up four days before the holiday, I discovered that my order had been denied due to credit issues! Now I’m scrambling to find gifts while in the middle of moving, which is not ideal. I will definitely not be placing any more orders with them or recommending them to anyone.
This service is completely outrageous. They keep sending catalogs not just from this company but also from their affiliated brands. I finally decided to order some holiday gifts, and everything seemed to go smoothly. I even called and was told by one of their representatives that everything was set for shipping the following week. However, when I checked four days before the holiday, I found out that my order was canceled due to credit issues! Now I have to scramble to find gifts while I’m in the middle of moving, which is very inconvenient. I will not be placing any more orders with them or recommending them to others.
Extremely misleading! I haven't ordered from this service in quite some time, but I kept seeing a charge on my bank statement. I thought I might have an outstanding balance, so I brushed it off. When I contacted them, I found out I had been automatically enrolled in a membership without my consent. I called to opt-out, but I received another charge shortly after. It was frustrating to deal with customer service, as they couldn't provide clear answers. I will not order from them or their affiliates again.
I purchased two air purifiers, which require filter replacements every six months. When I tried to order filters, I was directed to another company that didn't have them in stock. Now I have two expensive purifiers that are useless. I've been a customer for years and was planning to purchase gifts, but I will not buy anything from them again.
Frustrating experience! This service claims to have a rebate program, but after making multiple purchases, I was never given the option to sign up. When I inquired, I was told I wasn't eligible but received no explanation. The lack of transparency and assistance is disappointing.
This service takes advantage of vulnerable individuals. My elderly father receives numerous catalogs daily, and despite my efforts to stop this, they continue to process his orders. I was assured they would flag his account, but nothing has changed. The shipping costs are high, and returns are costly. I am exploring legal options due to their deceptive practices targeting the elderly.
I ordered towels that were supposed to cost $35, but after added fees, I was charged over $60. When they arrived, the color was faded and not as advertised. Customer service was difficult to understand, and it took multiple calls just to get a return label. My experience was a waste of time, and I strongly recommend avoiding this service.
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