The communication was extremely poor, and if you plan to return an item, good luck! The return button on the platform didn’t work, and after a slow email response, they finally initiated a return for me but failed to send any return label or documentation. I waited nearly two weeks for a reply, only to be told they would contact me the next day, which they never did. After several weeks of back and forth, they arranged a pickup with a courier without my knowledge, leaving me confused when they arrived without any paperwork. The following day, the courier delivered the documents, but one was missing. It took another week to finally receive it, yet there was still no communication from the company. At this point, I don't trust that I will receive my money back, so I decided to keep the item.
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