I speak as I find.Whilst we were on holiday last Summer, we purchased one set of 20 decor festoon lamps (3123081) from Highways Garden Centre and a further two sets from Roy's of Wroxham. (Both companies have the same owners).Two of the sets worked perfectly, but sadly the third only worked for a day or so and had a weird fault affecting the brightness which could easily be seen next to the others. Since the place of purchase was some 150 miles away, returning for an exchange was an unlikely option.To make matters worse, it had been some months before we had actually got round to using them, so quite a bit of time had elapsed before I found the need to call Smart Garden's customer services.I wasn't particularly hopeful.To my surprise and delight, I spoke to a lady called Tracy who could not have been more helpful. Within a week, a replacement set had been sent out.The two sets that were working we hung at the front of the house over Christmas, and several people asked where we had purchased them from. Although we are normally nowhere near any Roy's branches, a quick Google search took us to some more local garden centres that stocked these products.We are very pleased with our purchase, so much so that we are just about to order another two sets - so a big thank you and a thumbs up to Tracy and the staff at Smart Gardens for all their help.It's a 'yes' from me!
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