shahid.mbc.net

1
1 Based on 16 reviews

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master160490
The worst customer service

The worst customer serviceThey never reply and when they did i was cancelling my subscription and get back to it another time and it didnt unsubscribeInstead the recurring payment kept charging my card for the subscription I paid 1 month subscription when i was outside the UAE and the whole time the app wasnt working. I didnt use the app at all so i went and cancelled the subscription but it kept charging me. I tried contacting them but no one answered me from the agents and when i got back to them after they successfully took my money again I contacted them to tell them i dont want the subscription and i didnt want it in the first place they refused to refund me and their excuse was that i havent went through the cancelling process completely and they refused to refund me and now im forced to have a subscription untill the end of next month which i dont want

1
Date of experience: Sep 30, 2023

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