Absolutely disgusting experience! Booked themed room well in advance ! Arrived and got a non themed room as our room had “a flood” work in fraud so asked to see “flooded room” erm what erm no erm erm. Requested a refund for difference which they said they would £138 ! This was August 28th 2024 !!!!! Now going to small claims court and adding the 32 emails !
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Liverpool Hotel honouring Bill Shankly featuring Memorabilia, Themed Rooms, Bar & Restaurant located in the centre of Liverpool City
