😡 BE CAREFUL when making a party booking. Booked 1 adult, plus 6 17 year olds, received confirmation booking was accepted. Emails even on the day asking if we wanted to upgrade or check in online. Arrived 3pm on my daughters birthday, went to check in & was instantly told “we can’t check you in as there is not enough adults” followed rudely by “read our terms and conditions” They could have rejected the booking prior or emailed prior to make us aware. I was left on the street with my 17 year old crying on her birthday & and upset friends. We had no where to go and a restaurant booked for 6pm!! 😡 Worst hotel & staff who know only one sentence “it’s on our terms & conditions” !! 😡😡
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Liverpool Hotel honouring Bill Shankly featuring Memorabilia, Themed Rooms, Bar & Restaurant located in the centre of Liverpool City
