Our group booked several rooms for a girls' trip to Liverpool and were looking forward to using the facilities. However, upon arrival, we were informed that we needed to book tables at the rooftop bar and restaurant to be seated. Despite the facility being largely empty, we were refused service for food but not for drinks. We did eventually secure tables and still refused food, the experience left us feeling frustrated. Attached are photos showing the supposedly 'occupied' tables in the restaurant, which were empty and contradict the lack of activity in the venue.
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Liverpool Hotel honouring Bill Shankly featuring Memorabilia, Themed Rooms, Bar & Restaurant located in the centre of Liverpool City