On arrival the reception looked stunning. The reception girls were very polite and friendly. Got given our room 211 to go up and we were very underwhelmed the room just looked very dated and looked like I could do with a good scrub. The floor we were on were finger tips length away from two other rooms one being the nosiest room I’ve ever come across and that’s with going to magaluf and Benidorm one man did apologise but the girl said she wasn’t sorry and there would be more noise. Back in the room I noticed my feet were wet to find that the floor was leaking!!! Went to reception they sent the lovely maintenance man up who claimed it was because the floor was in desperate need of repair and that’s coming from a staff member and because of that when the cleaners mop the floor was acting like a sponge. We got moved rooms which the room was definitely an upgrade still with the jacuzzi bath which is what we paid for only to make it the plug doesn’t stay in so the water was constantly draining and the jacuzzi but doesn’t even flipping work absoloute shiitee show if you closed your eyes and listened to the noise around in the hotel you would think you are in Benidorm with how chavy and dated it actually is
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Liverpool Hotel honouring Bill Shankly featuring Memorabilia, Themed Rooms, Bar & Restaurant located in the centre of Liverpool City
