Stayed here with my sister, teenage daughter and 10 year old son for 1 night when I booked the room I asked for the beds to be made up as 4 single beds as we have had before on arrival I was told this was not the case as the room was not big enough and they were moving us to a bigger room on arrival at the bigger room which slept 6 we still could only have beds made up as 1 double and 2 singles admitting defeat we took the room only to find the TV didn't work and my daughter's bed linen was dirty asked at reception for this to be sorted over an hour later had to ask again eventually it was sorted later on in the evening we had problems with the next door room having a party music blaring , shouting , screaming running up and down the corridor by 12.30 I rang reception to complain they asked for the music to be turned down which they did but the party carried on all night until at least 4.30 am at which point we were all exhausted overall Iam really disappointed with this hotel I would not suggest bringing families here and we will most certainly not be coming again (plus we are still waiting on our £200 deposit which I had to pay for a child as well 😱)
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Liverpool Hotel honouring Bill Shankly featuring Memorabilia, Themed Rooms, Bar & Restaurant located in the centre of Liverpool City
