shanklyhotel.com

1.5
1.5 Based on 99 reviews

Liverpool Hotel honouring Bill Shankly featuring Memorabilia, Themed Rooms, Bar & Restaurant located in the centre of Liverpool City...

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Victoria Wright
Not a wedding venue. Double booked our date and poor communication!

We got married here in July 2021 and I wouldn't recommend it to anyone. This is a party hotel, trying to be a wedding venue - and doing a poor job. The hotel is in need or re-decorating and it is loud and poor staffed. They double booked our date, 3 months before our wedding - and then tried to persuade us to change dates! We had 4 x different wedding co-ordinators and all of them were terrible communicators (didn't answer emails or calls - always gave unlikely excuses, such as 'broken phones', etc.). The honeymoon suite was dirty and smelt like damp. They double booked our in-laws hotel for the weekend and they had to stay elsewhere. The list goes on! Please do not book here for your special day: you will enjoy your day with family & friends regardless, but it is not worth the stress and anxiety in the build up. Find somewhere that makes the run up exciting, not stressful.

1
Date of experience: Jan 18, 2022

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Business Details

  • Liverpool Hotel honouring Bill Shankly featuring Memorabilia, Themed Rooms, Bar & Restaurant located in the centre of Liverpool City

  • language https://shanklyhotel.com

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