This hotel now has new owners and it is not the hotel it once was. Customer service is appalling. The rooms stink, floor was slippy and nearly broke our necks. No effort made for birthdays anymore, no atmosphere in the hotel, just rude staff.They also took £1000 from my friends bank card which still hasn't been returned a week later. We have phoned a few times but got no where so are now having to report them through the bank.I will not be returning and I'll be sticking with Signature Living the previous owners hotels.
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Liverpool Hotel honouring Bill Shankly featuring Memorabilia, Themed Rooms, Bar & Restaurant located in the centre of Liverpool City
