hi all the Shankly hotel is amazing just had 2 nights there in an accessible room ,the breakfast is the best £10 you will ever spend, unfortunately we booked an evening meal for 715 pm ,we was seated straight away and ordered of the 3 course set meal £30 per person very reasonable i thought ,our starters was delivered to us and was beautiful , about an hour later a man brought over our sweet we said we haven't had our mains yet mate , he took them away saying he was sorry he would sort it , then a young lady came over to us and apologised and said she would get us a complementary drink we said thank you and of she went after a further 30 min still not had our drinks ,our meals finally turned up cold the cabbage wasn't even cooked but everything else was cold after calling a chap over to complain he said would we like to order something else of the menu we ordered simple fish and chips i asked were our drinks are they were still on the bar ,he went and got our drinks , the fish and chips came and was very nice ,we waited another 30 min and our sweets came and guess what it was the original sweets the brought us an hour and an half ago , we new it had just been put in a microwave the sponge was hard it was disgusting we couldn't eat it we walked up to a young very nice lady and asked to pay we told her all about it again she couldn't apologize enough knocked some money off the bill and offered us a bottle of prosecco we said no thanks and paid her £40 i wished they done the breakfast on the evening
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Liverpool Hotel honouring Bill Shankly featuring Memorabilia, Themed Rooms, Bar & Restaurant located in the centre of Liverpool City
