Wow where do I begin… well put it this way me & my partner originally booked our wedding day here for September 2023. Ciara Martin their wedding planner offered us our wedding deal in February 2022…… it’s now June 2022 and we STILL have not heard from Ciara about paying a deposit for the wedding. After numerous emails chasing Ciara, we had ZERO response. We have now picked a better venue for our wedding but after reading all the terrible reviews we definitely dodged a bullet. I think as a Company use need to take a step back and really observe your unprofessional behaviour. Lack of communication is the worst I’ve ever experienced in a company. Utter Shame and really disappointing how anyone can treat customers this way!
Claim your business profile now and gain access to all features and respond to customer reviews.
Liverpool Hotel honouring Bill Shankly featuring Memorabilia, Themed Rooms, Bar & Restaurant located in the centre of Liverpool City