I’m in the US, and I’ve ordered MANY barefoot shoes from almost every overseas barefoot brand. 3 pairs from Bahé, 3 pairs from Bohempia, 6 pairs from Wildling, probably 5 or 6 from Vivo, 2 from Be Lenka. I’ve always had great experiences in spite of them coming from abroad.Until Shapen, that is. I recently decided to buy my first (and last) pair from them. First, they’re pretty expensive for what they are. Then their shipping prices to the US are on the high side. But I decided to take the plunge anyway in spite of their no-return policy for shipments to the US. A few days after they were delivered, I got a text from FedEx telling me I owed them $31.50. I immediately deleted and marked the message as spam, because in my nearly 60 years on this planet, I’ve never seen such a thing. When I then got an email saying the same thing, I realized it was real. It was for duties I supposedly owed to FedEx. It’s bad enough that Shapen didn’t pay the duties themselves like every other overseas barefoot shoe company has for me in the past, but the truly slimy part is that there’s absolutely no mention of it during checkout. Bahé recently started charging to cover tariffs to the US, but they not only told me upfront, it was figured into the price. That way if you don’t want to pay, you have the choice not to buy from them. But Shapen is trying so hard to make a quick buck, they don’t tell you up front so hopefully you’ll still pay their already ridiculous prices.I contacted them, and of course they said "too bad". So I’m fighting it with my credit card company now.I really don’t understand why companies can’t see how their business practices affect them long-term.
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SHAPEN – where barefoot shoes meet health, style, and fashion.
We’re a brand redefining barefoot footwear. Our designs prove that healthy shoes can be not only comfortable but also beautiful and fashion-forward.
