My experience with Shapshe was honestly terrible. I bought two items and both were completely the wrong size. When I contacted customer service, instead of helping me, they basically told me I was out of luck. Their exact message was that it’s “impossible” to return the merchandise because they are in China, so I have to keep the products even though they don’t fit my body.This is unacceptable. If a company sells internationally, they should have a real return or exchange policy, not just take your money and leave you stuck with items you can’t use. It feels like a scam. The quality didn’t match the price, the sizing was off, and the customer service was dismissive and unprofessional.I highly recommend avoiding this company. Save your time, money, and frustration — shop somewhere that actually respects customers and stands behind what they sell.
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