If I could give a zero... I don't generally have feelings about on-line websites and up until this year, my experience with shareowner was that I could log into my account, download my forms and go about my life. This year, I couldn't remember my password went to retrieve it -- put in my social, my address, birthday etc, and then they asked me to connect with Jumio and input a govt ID and take a selfie -- and honestly, that's just insane.I'm not doing all that and it shouldn't be that difficult to get into an online account.You don't need that information you already have way too much identifying information.
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