I tried to understand why EQ sent me a request for another W-9 Taxpayer ID certification regarding Procter & Gamble stock. I called and spoke to someone obviously from India who was hard to understand and became impatient due to his poor English.I think outsourcing financial info to foreign reps is in itself concerning, but this is common place and should be stopped by large corporations on the cheap.Then when asked how soon this updated info would go into effect, he said 20 days, and that I had to call to confirm. Really??? We have AI, the IRS takes estimated taxes out of our back accounts within hours, but these guys can't get this done for 20 days?This is a sad state of affairs! Large companies need to be more responsible to their shareholders.
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