I am a UK widow trying to sell a modest shareholding in a USA company. Despite numerous phone calls, emails and letters, and spending over £500 in obtaining documents EQ Shareowner Services demand, I am no further forward.My problems began on 8th November 2024 when I informed them of the death of my husband and asked for their help in selling his shares.They persist in sending correspondence addressed to my DEAD husband at an address we left years ago.Every time I phone I speak to someone different and am given conflicting advice. Promises to call back are not kept.Unlike in the UK EQ Shareowners wil not do ANYTHING by email, postal services are slow yet EQS put unrealistic time limits on documents.In my 78 years on the planet this is easily the most incompetent, unhelpful and stress generating company I have ever had the misfortune to have dealings with.
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