Contact with these cretins in the US is only possible via an online portal. They send cheques in $ which cost more to process via UK bank charges than the cheque value. They withhold US tax but the tax certification link to confirm your UK address does not work ! They expect customers to FAX stuff to them FFS ! All this crap for 19 poxy shares with Sunrise, a spin off con from Liberty Global and the old Cable and Wireless shares, which are now worthless.Update on 8th January'25 I can access the tax status link which is so complicated that it rejects my application. When told to email a dept in Switzerland regarding the payment cheques, they reply that it is nothing to do with them !!!! Utter tossers 18/1/25 having been given an email for sunrise, they fob me off by saying contact them via their portal ~ which they deliberately ignore. 31/1/25 they are 3 emails and 3-4 days late when they reply by copying the same BS which I have told them does not workUK CEO Paul Lynam does not have the courtesy or professionalism to respond !!Utterly putrid vile company to deal with
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