My husband recently passed away and he had shares wih GE AEROSPACE, which are held/controlled by EQ in the USA. Trying to get them transferred is nothing short of a nightmare. EQ send you information of what you have to do, but it's totally confusing. They say call us for help, what a joke, when you call them for help its less than useless they then tell you to mail them, you email them with questions and they respond with please call us for help!! To add to this it's just so antiquated everything is by fax!! Or postal service, I mean come on we are in the age of electronic transfer! Awful way to deal with bereaved people, it would be a nice thing if you had a dedicated team to deal and help people in a situation where I am right now. Your company and service are nothing short of a disgrace.
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