I've been trying to obtain information regarding my pension from the company. During my initial contact, I was informed it would take 15 working days. I waited the full period but received no mail or email with the requested information. In the past week, I called three times and was given various misleading responses: 'it's in the post' and 'you'll receive an email today.' Yesterday, I was told my request hadn't even been addressed. I'm at a loss for words regarding how this provider is treating me.
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