After dissatisfaction with my Dyson, I asked my friends what they use & 4 out of 6 recommended a Shark, so I bought a IP1251UKT. From the word go it wouldn't move on certain areas of my carpet & I have to pick it up when it reaches these places which makes it very hard work, my carpet is old and due to be replaced in the near future. In 2 places where we have carpet tiles the hoover is fine. A friend said it's supposed to adjust but it doesn't. I contacted Shark & explained the problem (online chat thing) & I can't fault the customer service, a replacement top bit arrived the next day, however this has made no difference. I'm concerned it wont work properly on a new pile carpet, and plan to give it to my daughter and go back to a Miele cat & dog (not cordless) which always worked perfectly for me. I am in my mid 70's and really don't need this hassle and I'm very disappointed
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Sharkcordless.co.uk is an official site of Shark Clean UK, where Shark products can be purchased directly. Creators of 5-star customer rated upright, cordless and handheld vacuum cleaners and steam mops, Shark’s revolutionary floorcare solutions are quickly gaining popularity in the UK, having already earned a dedicated following in the USA. Developed through customer testing to combat real-life cleaning frustrations. Discover the perfect Shark for you and your home…See more
