Review Time
These offer everything but deliver little.
The benifit of the vacuum is it is cordless and that's where it ends.
The suction is exceptionally poor these will not pick up a dropped peanut, they will also lift and move objects making your job a waste of time, seeing a piece of dirt from the kitchen then dropped in the living room is extremely frustrating.
Then there is the constant cleaning of the filters this has to be done every two weeks or it simply reduces the functionality of the vacuum.
Using the tools that come with it are also a let down because of the substandard power the best this will pick up is brick dust.
On carpet it is such a let down our kids often come home from playing on AstroTurf and the little black pellets are always left the vacuum will just about get rid of these or will dump them somewhere else.
Then we have to talk price, for what it is the convenience of cordless is not worth it you can get a much better option with a corded Vacuum and for far less money.
Until they make these that compare with corded I will give them a wide birth.
These offer everything but deliver little. The benifit of the vacuum is it is cordless and that's where it ends. The suction is exceptionally poor these will not pick up a dropped peanut, they will also lift and move objects making your job a waste of time, seeing a piece of dirt from the kitchen then dropped in the living room is extremely frustrating. Then there is the constant cleaning of the filters this has to be done every two weeks or it simply reduces the functionality of the vacuum. Using the tools that come with it are also a let down because of the substandard power the best this will pick up is brick dust. On carpet it is such a let down our kids often come home from playing on AstroTurf and the little black pellets are always left the vacuum will just about get rid of these or will dump them somewhere else. Then we have to talk price, for what it is the convenience of cordless is not worth it you can get a much better option with a corded Vacuum and for far less money. Until they make these that compare with corded I will give them a wide birth.
Very poor replacement process and unclear communicationI’m extremely disappointed with Shark’s handling of a faulty product replacement.I was initially told I would receive a replacement vacuum, but at no point was it made clear that this was dependent on returning the faulty item first. Only later was I instructed to send it back. I followed the instructions given and returned the vacuum via DPD, but I was only provided with a collection number — no tracking reference — meaning I have no way of confirming where the item is or whether it has been received.Despite explaining this multiple times to customer support, I keep being asked for information I simply don’t have. This has resulted in delays, repeated emails, and no clear next steps.I’ve now been without a vacuum for several days, with no confirmation of when a replacement will be shipped. The lack of clarity, ownership, and proactive communication has made this a very frustrating experience. I expected far better from a brand like Shark.
Ordered Shark MSE coded special deal. Order accepted money paid Order confirmed. Then 2 hours later email says Order cancelled. No reason given. Money will not be refunded for at least 5 working days. Shark is very appropriate name for this Company.
After dissatisfaction with my Dyson, I asked my friends what they use & 4 out of 6 recommended a Shark, so I bought a IP1251UKT. From the word go it wouldn't move on certain areas of my carpet & I have to pick it up when it reaches these places which makes it very hard work, my carpet is old and due to be replaced in the near future. In 2 places where we have carpet tiles the hoover is fine. A friend said it's supposed to adjust but it doesn't. I contacted Shark & explained the problem (online chat thing) & I can't fault the customer service, a replacement top bit arrived the next day, however this has made no difference. I'm concerned it wont work properly on a new pile carpet, and plan to give it to my daughter and go back to a Miele cat & dog (not cordless) which always worked perfectly for me. I am in my mid 70's and really don't need this hassle and I'm very disappointed
The vacuum is less than 3 years old but is not picking up much of the material. I am disappointed that it works much less efficiently than my old corded vacuum which is much older. I do the hoovering but end up with the house not looking like it's been hoovered. It has been regularly maintained but this seems to have made no difference.
Bought the shark hand held hoover 14 months ago and had proved to a good little hoover except battery life was very poor,then recently though was always kept very clean the hoover made a unusual noise and stopped on investigation a load of fluff had been sucked in motor causing motor to overheat,reading the reviews I wouldn’t but another one.
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Sharkcordless.co.uk is an official site of Shark Clean UK, where Shark products can be purchased directly. Creators of 5-star customer rated upright, cordless and handheld vacuum cleaners and steam mops, Shark’s revolutionary floorcare solutions are quickly gaining popularity in the UK, having already earned a dedicated following in the USA. Developed through customer testing to combat real-life cleaning frustrations. Discover the perfect Shark for you and your home…See more
