THIS is my THIRD replacement Wandvac from.Shark...having returned one previously via costco warranty to the costco store.Will add now the wands I've had have been simply used for lightweight cleaning up..nothing at all heavy.It seems after 7 months the battery gives up. The wands do not hold their charge.You must take out warranty via email..a must. Then when the wand stops holding charge emails sent.Then then tell you to ring them. Hard if deaf! And they insist you ring then they speak with you via watts app video and see the issue.They are great at arranging return. But you then have to badger them for the actual replacement.Last replacement has taken 8 weeks.They really do need to sort out replacement issues..when faulty ones returned you shouldn't have to chase them up.But more than anything the wand should last more than 7 months...as it must be costing them to replace them.But when it works its fantastic..the wand. It's just for light weight use such as picking up crumbs from work yoos and stair cleaning..ours are wooden so just average use.
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Sharkcordless.co.uk is an official site of Shark Clean UK, where Shark products can be purchased directly. Creators of 5-star customer rated upright, cordless and handheld vacuum cleaners and steam mops, Shark’s revolutionary floorcare solutions are quickly gaining popularity in the UK, having already earned a dedicated following in the USA. Developed through customer testing to combat real-life cleaning frustrations. Discover the perfect Shark for you and your home…See more
