I previously had a Wi-Fi-only subscription, paying around $70/month. As my contract was ending, I was informed about a special offer to renew and add a streaming service for a total of $73/month, with a guarantee that my existing premium plan would remain unchanged. I accepted this offer, but my bill unexpectedly increased to $83 the following month. When I inquired, they stated I had been switched to a standard plan, even though I had consistently maintained my premium subscription. Despite providing evidence of my premium payments, they refused to rectify the issue. When I attempted to cancel, I was threatened with a hefty early cancellation fee, despite the misleading nature of the offer. Overall, I feel this practice is unfair and unprofessional, and I urge others to be cautious before agreeing to any deals with this service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Shaw Communications Inc. is a Canadian telecommunications company which provides telephone, Internet, television, and mobile services all backed by a fibre optic network.