Some hiccups, but still a great trip! This was our second trip to Scotland with Sheenco, and we were able to tailor some visits since we had already been. We also learned lessons about using hotels and cities as hubs instead of traveling each day. That said, we had problems with a couple of hotels, both from our end (not being focused enough on the details) and on Sheenco's end of not ensuring appropriate rooms ahead of time. In two places, we had to contact Sheenco to see about different rooms, especially in one city where the initial "Deluxe" room faced the hotel's garbage bins. The final hotel was also under a major renovation that would have been nice to know beforehand. The work did not adversely impact our stay, but from a customer service perspective, it would have been nice to know ahead of our arrival. A customer service tip for future reference....Even with these hiccups, Sheenco provided great recommendations for visits and tours and was very helpful in securing reservations prior to arrival. We saw some amazing sites, including my ancestors' clan seat--Castle Fraser--as well the Kelpies, a personal favorite. If you have not visited Scotland before, it should be on your bucket list, and Sheenco can help you make the best of your trip.Since we have toured Scotland twice and Sheenco now offers similar help for Ireland, that is our next destination. Looking forward to it!
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Established in Ireland in 2012 by visionary founder Genevieve Sheehan, Sheenco Travel is a luxury travel brand dedicated to creating bespoke journeys through Ireland and the UK. With a deep-rooted commitment to crafting priceless memories that enrich lives, we specialize in personalized itineraries that reflect the unique interests and desires of each traveler.
Our team of passionate Luxury Travel Specialists—now proudly serving clients across the US and Canada—offer an unmatched level of service and care, ensuring every detail is flawlessly handled. Whether it’s a private castle stay, behind-the-scenes access, or heritage experiences that connect you to your roots, Sheenco elevates travel to something truly unforgettable.
Backed by our core values—listening, caring, and exceeding expectations—we build lasting relationships with our guests, earning their trust one bespoke journey at a time.
Let us show you the magic of Ireland and the UK—curated with heart, handled with professionalism, and remembered for a lifetime.See more
