I'm writing this after a frustrating attempt to return an item I was very disappointed with, especially given the high price. The issue arises from misleading advertising. Their 'no questions asked' guarantee is false. The product came with a flyer promising a 30-day return policy, but they refused to honor it, citing their website policy instead. The quality was poor; I noticed threads pulling out after just one try-on, which suggests they won't last long. Despite their claims, customer service refused my refund request and demanded photo evidence, contradicting their advertised policy. This company is creating a bait-and-switch situation, and I urge potential buyers to be cautious of their confusing and dishonest policies.
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