I had a very frustrating experience with their service. I placed an order for $2,500 worth of labels but canceled it before printing because I submitted the wrong design. Instead of a refund, I received a $2,500 store credit, which I accepted. They advertise free shipping on orders over $50, so I expected to benefit from that promotion. However, they informed me that I couldn't use the free shipping code because I was using store credit. When I asked if they could simply offer free shipping without a code, they said no. I just don't understand why they make it so difficult to provide basic customer service. It feels like they're going out of their way to complicate things for loyal customers.
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Find custom printed and blank sheet labels, printed rolls, magnets, stickers and more at SheetLabels.com! More than just a label provider.
