The customer service I received was completely incompetent. The representative was unprofessional and struggled to communicate clearly. They misprinted the labels with the wrong color and seemed unfamiliar with their own design program. This seems to be a recurring issue with this service. I recommend finding a local printer to avoid the headaches of dealing with them. However, one representative did seem knowledgeable and pleasant. Negative reviews are surfacing about this service, indicating that it may cost you time and money in the long run.
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