Having placed an order of over £350 for 36 items, only 26 were delivered - 4 of these weren't even ours. We raised it via their so-called customer service, where you can't speak to a human but a ridiculous AI ticketing system. Went through the online charade of stating the issue with the order 3 times, only to be told the order is correct at their end, and to check again. Called their customer service number several times, which claims to be open Mon-Fri 9:00 - 18:00. Every available option ends up cutting you off - the last of which asked me to select an option to describe my dissatisfaction, then thanked me for my rating and cut me off again! Even the UK CEO has his LinkedIn profile hidden unless you pay for a Premium account. Absolutely awful service and total disregard for the issues raised. AVOID.
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Fashion for every girl! We bring you the latest trend items at amazing prices. SHEIN is an exciting online fast fashion retailer with 200+ new styles launched on a daily basis. SHEIN APP is ranked top 10 in retail apps, with 10 million registered users from over 200 countries.