I have honestly ordered from Shein so many times but this is the first time that I’ve had to deal with their customer service and it has been the worst experience. My parcel was delivered to the wrong address, and because the delivery company would not write a statement that they lost my parcel. Shein refused to refund me. They kept showing me the same picture that the delivery driver took saying that it was delivered but the house that the delivery driver dropped my package off at is NOT my house. I showed customer service several pictures of what my house actually looks like and they refuse to do anything unless the company writes a statement. They kept giving me the same horrible scripted message. Truly, the worst customer service I have ever experienced. I will never be ordering from them again.
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Fashion for every girl! We bring you the latest trend items at amazing prices. SHEIN is an exciting online fast fashion retailer with 200+ new styles launched on a daily basis. SHEIN APP is ranked top 10 in retail apps, with 10 million registered users from over 200 countries.
