shein.co.uk

3.9
3.9 Based on 620 reviews

Fashion for every girl! We bring you the latest trend items at amazing prices. SHEIN is an exciting online fast fashion retailer with 200+ new styles launched on a daily basis. SHEIN APP is ranked top 10 in retail apps, with 10 million registered users fr...

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Consumer
Have been a SHEIN customer for few…

Have been a SHEIN customer for few years always been happy until lately.Twice have done combined returns all sent in one parcel.SHEIN will not refund me As say they haven’t received some items although it shows received and checked in warehouse?Customer service keep sending me the same scripted messageAnd impossible to speak to a human on phone.At present around £50-60 out of pocket with them.Despite their response to this review it is impossible to speak to a human at the customer service centre and when leaving a ticket as advised get the same scripted response and still no refunds.Definitely a scam as their own records show items have been received.

1
Date of experience: Nov 07, 2025

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Business Details

  • Fashion for every girl! We bring you the latest trend items at amazing prices. SHEIN is an exciting online fast fashion retailer with 200+ new styles launched on a daily basis. SHEIN APP is ranked top 10 in retail apps, with 10 million registered users from over 200 countries.

  • language https://shein.co.uk

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