shein.co.uk

3.9
3.9 Based on 620 reviews

Fashion for every girl! We bring you the latest trend items at amazing prices. SHEIN is an exciting online fast fashion retailer with 200+ new styles launched on a daily basis. SHEIN APP is ranked top 10 in retail apps, with 10 million registered users fr...

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maryannbeer
I have been buying off Shein for about…

I have been buying off Shein for about 12+ months. Overall the quality and service for an online shop has been good. So imagine my disappointment when 2 months ago my account was frozen due to " unusual activities " I have emailed them on a daily basis asking what that meant.. getting the standard apology email was frustrating as it gave no explanation. Also being told it was their computer system and they couldn't manually override it. I would have to wait on their computer to reverse this by itself... how ridiculous..seems computers are running Shein. But I continued emailing as now intrigued what the "unusual activities" was.I finally got some sort of reply today. It could have happened " TOO MANY ORDERS"" ABNORMAL PURCHASE BEHAVIOUR ""ABNORMAL SHIPPING ADDRESS"Seems that buying frequently is not approved by their computer..rather strange don't you think lolThe ABNORMAL SHIPPING ADDRESS is my home I give up!!UPDATEShein replied to this review asking I contact customer services Just proves my point that they don't read or understand my review which clearly states I've been emailing them for two months

2
Date of experience: Oct 01, 2025

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Business Details

  • Fashion for every girl! We bring you the latest trend items at amazing prices. SHEIN is an exciting online fast fashion retailer with 200+ new styles launched on a daily basis. SHEIN APP is ranked top 10 in retail apps, with 10 million registered users from over 200 countries.

  • language https://shein.co.uk

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