shein.co.uk

3.9
3.9 Based on 620 reviews

Fashion for every girl! We bring you the latest trend items at amazing prices. SHEIN is an exciting online fast fashion retailer with 200+ new styles launched on a daily basis. SHEIN APP is ranked top 10 in retail apps, with 10 million registered users fr...

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Billy Clark
Struggling to Get My Refund

I've never had to work so hard to obtain a refund. The service I used for delivery made a mistake and sent my item to the wrong address. I've been in constant communication with both the company and the delivery service, but neither seems willing to take responsibility. The company is waiting for the delivery service to acknowledge the error, while the delivery service is vague in their responses, claiming they didn't follow their delivery protocol. I just want my refund. I've provided both parties with proof that the item wasn't delivered to my address, yet I'm still not getting my money back. This situation has become completely absurd. Please refund my money!

1
Date of experience: Jan 11, 2026

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Business Details

  • Fashion for every girl! We bring you the latest trend items at amazing prices. SHEIN is an exciting online fast fashion retailer with 200+ new styles launched on a daily basis. SHEIN APP is ranked top 10 in retail apps, with 10 million registered users from over 200 countries.

  • language https://shein.co.uk

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