I was away. I live in department of housing complex of units. I get notification that there was a delivery - their courier is imile, so I ring around, no parcel. I then went on live chat, and even emailed them, and they refuse to refund putting the onus on me to prove non-delivery. This is against consumer law - they have to, as seller, prove it. I paid them via zip and thus in a dispute. The amount paid and lost at present is close to $300. Another thing - I had previously purchased sterling silver jewellery and not wanting cheap stuff, I paid over $50 for a ring - the same exact ring is available in a bundle deal from ali express for $3, I thought buying SHEIN, things were discounted, but being from China, same sellers - price higher. If I could have SHEIN would get negative 5 stars for their terrible customer service and treatment. Their goods - mixed - some are great others terrible.
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