Review Time
I used to order a lot from Shein as they have option for "click and collect" so I can collect the parcel. As I am a shift worker and no one at the apartment. There is also no safe area for leaving the parcel outside.
Even I request re-schedule a specific date twice for re-delivery and they did not even delivery on the request day. they keep re-delivery what they want which I never home. what is the point? Wasting time and cost.
I have no idea how this courier company runs - iMile, clearly there is no communicate with the agent and the driver.
I was away. I live in department of housing complex of units. I get notification that there was a delivery - their courier is imile, so I ring around, no parcel. I then went on live chat, and even emailed them, and they refuse to refund putting the onus on me to prove non-delivery. This is against consumer law - they have to, as seller, prove it. I paid them via zip and thus in a dispute. The amount paid and lost at present is close to $300. Another thing - I had previously purchased sterling silver jewellery and not wanting cheap stuff, I paid over $50 for a ring - the same exact ring is available in a bundle deal from ali express for $3, I thought buying SHEIN, things were discounted, but being from China, same sellers - price higher. If I could have SHEIN would get negative 5 stars for their terrible customer service and treatment. Their goods - mixed - some are great others terrible.
This company asked you to share with your friends and you get five free gifts I have actually shared from 9:15 stopped at 9:15 this morning. I stayed about 8:00. I shared with over 20 people and then they tell me I'm finished short from getting my gift. These a scam. If you're going to give us the five five free gift, please do. Because we are helping your company. We are advertising your stuff. But you want to make us do it free? No remember. I'm quite sure this is not the only complaint that's about to come in because the people that I shared it with tried the same as I did and never received anything. So will you please fix this? Thank you This wasn't the first bad experience. You're going to lose more customers with these bad experience people. Today we want the product but we want to be treated fairly with it and done fairly. Thank you
DO NOT BUY FROM SHEIN. I wish I had read these reviews first. I waited at home for 3 days and each day they said they tried to deliver my parcel. These are items I bought for my daughter for her wedding. They did not even attempt to contact or deliver at any time as I have video proof. Trying to get a refund is virtually impossible and trying to contact SpeedX is also impossible. I will be escalating this to their legal team as I am so disappointed for my daughter. Will try and order the same items from a trusted place, but as the wedding is less than 2 weeks away, I won't hold my breath in them arriving. So sorry I trusted Shein. Order SPXOOL116800018354
Shein claims you can win free gifts but do not waste your time! It’s a TOTAL scam!!! I’ve been playing their “Money Tree” game & will literally only have .1€ to knock off before supposedly winning my “free” items but as soon as I do it instantly jacks back up to .8€ making it IMPOSSIBLE to ever actually win! Believe me when I say it’s not the only “free items” games to do that either, I’ve been a loyal customer for a few years now, I’ve made multiple purchases & have tried them all but have NEVER won a single free item!!! SHEIN IS JUST SCAMMING THEIR CUSTOMERS!!!
SHEIN always want you to invite people in order to win five free gifts but when you do you come out empty handed which I feel it’s false advertising and misleading people! The braided hair I brought a week ago isn’t good quality! And it also has a bad Oder too it!
I was away. I live in department of housing complex of units. I get notification that there was a delivery - their courier is imile, so I ring around, no parcel. I then went on live chat, and even emailed them, and they refuse to refund putting the onus on me to prove non-delivery. This is against consumer law - they have to, as seller, prove it. I paid them via zip and thus in a dispute. The amount paid and lost at present is close to $300. Another thing - I had previously purchased sterling silver jewellery and not wanting cheap stuff, I paid over $50 for a ring - the same exact ring is available in a bundle deal from ali express for $3, I thought buying SHEIN, things were discounted, but being from China, same sellers - price higher. If I could have SHEIN would get negative 5 stars for their terrible customer service and treatment. Their goods - mixed - some are great others terrible.
I ordered a parcel from Shein that was never delivered to my address. Shein claims it was delivered and signed for, but I did not receive the parcel, did not sign for it, and the delivery location was not in my property. I have contacted Shein and provided evidence, but they refuse to refund me. I have got all proof they said it will be refund after accepting their fault and next day my refund was canceled by another staff 😭😭😭
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