Definitely a 1 star review. My recently deceased parents used Shellpoint Mortgage for their home loan. After their passing and becoming the owner of the house I sold the house and made sure they were aware of use selling the house to pay the mortgage off. They were nothing but horrible to work with. Customer service reps not friendly or willing to help. In the end they added on about $3600 of bogus charges that had to be paid immediately or they keep increasing the amount due each day. Not an ethical company and the BBB wouldn't help at all.
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