Just received a “reply” from Shellpoint Mortgage Servicing:Reply from Shellpoint Mortgage Servicing13 minutes agoElaine, thank you for bringing your experience to our attention. We understand your frustration and want to help. To best assist you, please contact a customer service representative by using the live chat on your online portal or by calling 800-365-7107.This is the same boilerplate response EVERYONE on here has received! I will not be calling this number as it’s the number I call anyway for absolutely terrible help. Do better Shellpoint!!
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