There is nothing wrong with the product, but their customer service/logistics department is NOT functional.I ordered directly from their online store on May 7th, and was told that it had been shipped on May 10th. May 15 was the last time there was an update on track&trace, and I contacted their customer service, after which they filled me with lies about where the package was, ending with the claim that it was not their fault at all, but that their courier had made a mistake and the package should be at customs in Denmark, and that I should just write to Postnord and get them to find the package. Postnord had never received the package, and therefore it was not with customs either. Only after I opened a case with Paypal and objected to the payment did something happen, because suddenly the package appeared, only 6 days after I opened the case with Paypal, and without stamps or stickers from customs, which all packages that end up with them are provided with !That was the final proof that they was lying all the time about where the package was !
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