This service is incredibly frustrating! I placed an order two weeks ago that still hasn't been shipped (the website claims 24-48 hours). I've reached out multiple times (I can't track it because the order numbers provided don't work), and they keep saying it will ship soon. Today, when I called for an update, the representative informed me that both items are back ordered and may not ship at all. Now, I'm left with no time to find replacements before the holiday! I asked why I wasn't informed about the unavailability of my items, and the response was dismissive and unhelpful. When I ordered, it clearly stated that both items were in stock. I'm extremely disappointed!
Claim your business profile now and gain access to all features and respond to customer reviews.
Sheplers.com - #1 Pure-Play Online Western Wear & Cowboy Boots Store. Free Shipping & Lowest Prices Guaranteed for Over 20,000 Styles & 11,000,000 items. Shop today!
