We recently stayed at the Sheraton Tampa Brandon Hotel while attending a volleyball tournament, and unfortunately our experience was very disappointing.After checking in and arriving on the third floor, we immediately noticed a strong musty odor, likely from water damage. There were drying machines running in the hallways, which reinforced this concern. Upon entering our room, the smell was even more intense, making it difficult to relax or sleep over the two nights due to poor air quality.The cleanliness of the room was also unacceptable. The bottom of the shower curtain had visible red mold, and the toilet had not been properly cleaned. In addition, we observed both live and dead cockroaches in the stairwells. A dirty Q-tip remained in the hallway the entire duration of our stay, indicating a lack of basic housekeeping.We reported these issues to management, who took our contact information and told us we would be relocated to a different room. However, no one followed up with us, and the situation was never resolved.Based on the poor conditions and lack of customer service, we would not recommend staying at this hotel.
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