I prepaid this stay and still had what appeared to be a duplicate charge posted to my credit card. I raised the issue with the hotel while on property and was told it was fixed and would not post — yet it did. If I had not closely monitored my account and caught it again, I would have been charged twice without authorization. The hotel simply reversed the charge after the fact and offered nothing beyond a weak apology. The message from corporate seems to be that this is acceptable behavior, especially since the booking was made through a third party. If you book a prepaid stay here, watch your credit card closely so you’re not billed twice.
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