I truly appreciate the superb level of customer service I received. I have a Typhoon blower/dryer and because the power cord was pulled severely it actually broke the white wire tab on the power board.I did not want to send the unit back so Alfredo sent me a new board. I received it a few days later but the board was different.When I called Alfredo he responded by sending me a picture of how the new board was wired. I followed along and now everything is working.Alfredo actually offered a live video chat with a Shernbao technician if I got stuck.
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Shernbao Pet Products was established in 1999 as a comprehensive manufacturing and trading company of pet grooming equipment and supplies.
We serve pet grooming and veterinary communities for over 20 years by providing professional, quality and value priced products. Our rich product line includes all kinds of clippers, dryers, bathing tubs, grooming tables, veterinary tables, cages, grooming tools and etc.
We have excellent teams who focus on products development & design and production to ensure that you get the best products for the success of your grooming business.
In 2019, we built a service team and logistics facility in California, US to better serve the North America customers. This allows us to timely response to orders fulfillment and service requests. See more