I ordered three shower caps in January 2025. I never received a confirmation email with order number but my PayPal account WAS charged - more than $100. In March … I emailed and received a sweetly worded reply stating they understand how frustrating dissatisfaction can be and promising to fix the situation. Finally a package came with ONE shower cap. Emailed again- which resulted in requests for pictures of the package, package inserts, etc. I complied and really resent that I must prove that they screwed up AGAIN. Still more time passed and nothing happened. I emailed again and again. I found a customer service number finally and called. No human. Just a recording stating they will get back to me asap. Since I ordered, I have moved I still want two shower caps that I am due. How can a company have a great product and fail to fill orders? I have used a bit of humor in my emails to get a response, I have used pleas, I have used compliments. Nothing seems to help. I would never recommend this company. I too receive all sorts of offers to buy yet another and I have offered to accept whatever design or color is currently in stock! No response. No product being sent!
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SHHHOWERCAP®️ is a female founded, female run, Small Business that reinvented the shower cap for the 90% of women that don't wash their hair every day.
Launched in 2015 and featured everywhere from ALLURE, New York Times, Vogue, and ELLE — the cult loved invention has fans across the world.
The brand can be found in major retailers across the country such as REVOLVE, Thirteen Lune, and Anthropologie, and Saks. Just to name a few!
And, after millions and millions sold of our innovation and hundreds of thousands of happy SHHHOWERCAP®️ customers across the world — we're dedicated to customer happiness above all else.
Owning the patented solution that has defined the category; brings many competitors and copycats. We appreciate your continued support of The (one and only) Original Turban shower cap — SHHHOWERCAP®See more
