The ai messages I received at 1st were very kind. I really thought they were from people. I finally got email response from a Young Lady, Human Team member Stephanie, She is a Very Pleasent Person. I know SYB is very busy, and I appreciated her taking the time to let Me know what the status is of My Cancelation of My order and Refund. Its been a few months and My cancelation & refund are still under review. THANKFULLY I have the Young Lady Stephanie, on the case for Me!With Her positive supportive words, I now have HOPE once again, on the Successful processing of My Cancelation & Refund. I will DEFINITELY let everyone know, ASAP after I receive My Refund! I have been a repeat customer of SYB for a couple of years. Once I get out of My temporary financial slump, I will be able to start ordering once again. Ive been very satisfied with the Many Products Ive purchased from SYB!I wud Definitely Recommend ther products. I Also Believe I will have MORE GREAT THINGS to say, Hopefully Soon, about ther Customer Service Department. TY, For This Opportunity To Speak My Thoughts, Sincerely, From SYB CustomerMs Destria " Honey" Jackson
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