I’m very disappointed with the customer service I received. The staff member I interacted with was rude and dismissive, making no effort to assist. Their attitude was unprofessional and completely unacceptable for a customer-facing role. Instead of help, they spoke to me in an abrupt and disrespectful manner, leaving me feeling unwelcome. This experience has severely damaged my trust in this store, and I will reconsider future purchases.
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Founded in 1945, Shiels is an innovative Australian jeweller with stores in - SA, QLD, WA and NSW (don’t sweat, everyone else can still access our amazing range online).
We offer unique pieces that are refined, easy-to-wear, and bring everyone the utmost satisfaction. Our prices are so competitive they enable us to maintain our reputation as the leading Australian owned jewellery and watch retailer and the perfect destination for any engagement ring. We are not known as the home of the 1-carat diamond for nothing!See more
